Animal Stamps Customer Service Terms and conditions

Terms and conditions

Hours of operation

You can place your order in our e-shop 24 hours a day. Your order will be processed by our team in e-shop operation time.

Accepted currencies

When making your order, you can choose the following currencies:

  • 100-euros Euros
  • 100-dollars U.S. dollars
  • 100-pounds Pounds sterling
  • 100-kc Czech crown


We will send your order after receiving the full amount of prepayment.

Payment methods

We accept:

  • logo-visa Visa
  • logo-mastercard MasterCard
  • logo-banktransfer Bank Transfer
  • logo-paypal PayPal

Security information

While accepting payment cards we use 3D-Secure solution - advanced application of MasterCard and Visa card associations enabling secure card payments on the Internet.
The data are transferred via a secure HTTPS protocol which encrypts the information.
Your credit card data are transferred directly to the bank.
None of our employees has access to the data on your credit card.

You should note that credit card numbers will not be stored on the web site and will never be made publicly available.

Returns policy

You can send us back any product purchased if you are not satisfied with the quality. In order to return the product you need to inform us about inappropriate quality of the product by e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 3 days after receiving it. You must return poor-quality products to our company in the original packaging. We will exchange it or you will receive a refund for the full amount of the product purchased.